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Diablo 3: Blizzard's Open Letter To Fans Addresses Game's Problems

Dave Cook

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Diablo 3 had a rocky launch, and Blizzard knows it. In a new open letter, the studio discusses launch issues, and patch 1.04. Read it here.

Published on Jul 19, 2012

Diablo 3 proved to be a rocky launch for developer Blizzard, with registration issues, auction house delays and other slip ups marring what should have been one of the most glittering release days of the decade.

In a new open letter to fans, Blizzard's president and co-founder Mike Morhaime has addressed Diablo 3's problems and gives an insight into how the game will be improved with patch 1.04 and beyond.

Over at the Battle.net forums, Morhaime explained, "We truly believe “Every Voice Matters,” so I want to thank you for sharing your experiences in an effort to help us improve the game. Your support makes it possible for us to continue doing what we do, and we never take that for granted."

Morhaime added, "The launch week of Diablo III was memorable for many reasons -- some positive, and some not so positive."

"We’ve never gone from zero to more than six million players across multiple continents within a few days with a brand-new game," Morhaime continued, "For Diablo III, we looked at historical sales for Blizzard games and other top-selling PC games and watched preorder numbers."

"We even upped our estimates to ensure we had additional capacity, or so we thought. In the end, it just wasn’t enough, and that is something we will work hard to conquer for future releases."

Although many fans have been dissatisfied with Blizzard's attempts to fix Diablo 3's issues, the fact remains that the developer has never stayed silent for too long. Patch 1.04 is the result of the studio listening to players.

Morhaime discussed the incoming patch in full detail in his open letter, the details of which are rather massive. Hit the link here if you want to read more, or stay tuned for our breakdown shortly.

 

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